• Lessons run on time and by the NSW public school term dates. If there is a special event on like the swimming carnival etc, lessons will not run and not be billed for that day.

  • Lessons are billed at the beginning of the term and method of payment is bank transfer. There are no refunds for missed lessons and they cannot be credited to the following term.

  • If the assigned tutor or conductor cannot make it due to illness, we will organise a substitute.

  • At the risk of spreading germs to others and getting sick ourselves, we need to make sure children who are sick stay at home and get well.